Thank you for shopping with THE HAMSS. We’re committed to delivering your orders promptly and safely. Please review our domestic shipping policy below.
1. Order Processing Time
All orders are processed within 1 to 3 business days (excluding weekends and public holidays).
You will receive:
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A confirmation email once your order is placed.
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A shipping notification with tracking details once your order is dispatched.
2. Local 45-Minutes Delivery (Available In Selected Areas)
The Hamss offers express 45-minute delivery for local orders placed within our designated service areas.
Key Details:
- Delivery Time: Within 45 minutes of order confirmation
- Service Area: Available with in 10 kms
- Eligible Orders: Prepaid orders only (Cash on Delivery not available)
For fastest delivery, please ensure:
- Correct address and contact number
- Immediate availability to receive the order
3. Shipping Methods & Estimated Delivery Time
We currently ship only within India.
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Standard Delivery: 4 to 7 business days
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Express Delivery (if available): 2 to 4 business days
Note: Delivery times are estimated and may vary due to factors like courier delays, weather conditions, or holidays.
4. Shipping Charges
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₹60 to ₹120 based on your location
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Free Shipping on all orders above ₹1000
5. Tracking Your Order
Once your order is shipped, you will receive a tracking link via email or SMS.
You can track your order through our website or the courier partner’s portal.
6. Delivery Issues
Please ensure that your shipping details are correct before placing the order.
We are not responsible for:
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Delays due to incorrect or incomplete addresses
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Courier issues outside our control
If your order is lost, delayed, or damaged, please contact us within 24 hours of the expected delivery date.
7. Undeliverable Packages
If a package is returned due to delivery failure (e.g. incorrect address or non-availability), we will:
- Contact you for updated address details
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Re-ship the order at your expense (only shipping charges)
8. Contact Us
For any shipping-related queries, please reach out to us:
📧 thehamss4u@gmail.com
📞 +91 8124222299